NHTSA complaint #11756386

Owner complaint summary

While driving at approximately 35 mph on a surface street with my wife and five-year-old son in the vehicle, the electric power steering system failed and steering assist was reduced. The instrument panel simultaneously displayed and cycled through multiple warnings including "Electric Power Steering System Problem — Steering Assist Reduced," "Brake System — Brake Hold System Problem," Vehicle Stability Assist, and Hill Start Assist. There were no warning lamps, messages, or symptoms of any kind prior to this failure; the first indication was the failure itself while the vehicle was in motion. On the two engine starts following the incident, the same dashboard warnings reappeared, although power steering and vehicle operation seemed normal. On the two starts after that, the vehicle started with no warnings and no indication of any problem. So the steering effort increased during the initial failure and I was unable to rely on power assist while moving in traffic, which created a risk of loss of directional control and a crash for my occupants and other road users. On Aug 11,2026, the vehicle was taken to an authorized Acura dealer, which confirmed a stored diagnostic trouble code and diagnosed a failure of the VSA (Vehicle Stability Assist) modulator-control unit, recommending replacement. The vehicle has not been inspected by the manufacturer, police, or an insurance representative. No repairs have been performed to date and the vehicle and component remain available for inspection upon request. Mileage at the time of failure was 40,090. I have video of the instrument panel recorded during the event and it is available upon request. I have reviewed complaints filed with NHTSA describing what appears to be the same simultaneous multi-system failure on 2022 and 2023 Acura MDX vehicles.