NHTSA complaint #11756553

Owner complaint summary

The contact owns a 2019 Jaguar F-Pace. The contact stated that while driving at an undisclosed speed, the message that the engine was overheating was displayed and the engine started overheating. The vehicle was pulled over to the shoulder of the roadway. The contact allowed the engine to cool down. The vehicle was taken to the dealer and was diagnosed with a coolant out pipe failure. The contact was informed that the failure caused the failure of the thermostat, water pump, and the gas oil separator. The vehicle was not repaired. The contact referenced Technical Service Bulletin: JLRTB02027NAS3, which had a similar failure description. The manufacturer was made aware of the failure. The contact was advised that a goodwill repair was at the discretion of the dealer. The failure mileage was approximately 122,000.