Verified government source

NHTSA complaint #11756705

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 CHEVROLET EQUINOX

Manufacturer

General Motors, LLC

Components

FUEL/PROPULSION SYSTEM

Dates

Incident: 07/31/2025
Filed: 08/13/2026

Owner complaint summary

I am reporting a severe mechanical failure involving the fuel pump module on my 2021 Chevrolet Equinox. My vehicle exhibits symptoms that match NHTSA Recall Campaign 23V-013 / GM Campaign N222372310 (Inadequate Fuel Pump Flow). However, when checking my VIN, GM indicates my vehicle is currently excluded from the official recall population. My car hesitates to accelerate on the highway, will randomly sputter when at a constant speed, I have had a checked engine light come on which was cleared after it being inspected but was not fixed. This creates an extreme hazard and risk of my car completely stalling, or the risk of an accident when trying to accelerate on the interstate or just merging with the traffic flow. Given that the symptoms and component failures on my vehicle are identical to those documented in NHTSA Campaign 23V-013, I request that NHTSA investigate an expansion of this recall to include additional 2021 Chevrolet Equinox models. Additionally, I request General Motors cover the cost of diagnosis and repair under safety recall warranty provisions.

This is an owner complaint filed with NHTSA (ODI #11756705). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11756705. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.