NHTSA complaint #11756775

Owner complaint summary

My car is a 2019 Mini Countryman All4 S. It currently has 17,000 miles. I bought it new, and it has only been serviced by the Dealer. On July 20, it was in for an oil change, and they informed me that right engine mount was starting to tear and needed to be replaced. The price quoted was $1,135.83. I have owned many cars with a lot more age and mileage, and have never had to replace an engine mount. They said if I did not replace it, it would eventually damage other parts of the engine. After talking with other Mini owners, I found out it is common for this part to fail much sooner than it should. They all felt it should be recalled, particularly due to the repair cost and short lifespan. I spoke with Mini/BMW, and was told that it was a "wear and tear" item, and they took age into consideration, so they could not help me.