Verified government source

NHTSA complaint #11756968

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2021 HONDA CR-V

Manufacturer

Honda (American Honda Motor Co.)

Components

STEERING

Dates

Incident: 05/18/2026
Filed: 08/14/2026

Owner complaint summary

I love my Honda CRV however, I recently have experienced what I call "Sticky Steering". I purchased this vehicle brand new from Jones Honda in Lancaster and have followed all the service suggestions for the most part to the "T". I used it for my Real Estate job along with filling in the gaps with driving for lyft. About 4 months ago I noticed the steering sorta wanted to stay in the position it was in when I wanted to slightly adjust the steering it was "Stuck" and I had to extend more pressure than normal to get it to move. Than all of the sudden it moved to another spot but got stuck in that spot. Needless to say this really concerned me. I than searched online to see if others are having the same problem to find out they are! When I checked the recall on my vehicle I found out that 2022-2024's were recalled but my 2021 CRV was not. This is definitely a safety issue because if a person would "Over steer" to get it unstuck the car could jolt into another lane of traffic or even go off the road and have a crash. I found out that there are many people having and complaining about this same issue online. I do not have the money to make the repair myself so that is why I am reaching out. Maybe my vehicle along with other 2021 models can be repaired and hopefully save someone from being killed. It's very unnerving when it occurs. The problem is I never know when it's going to get stuck. I was hoping to drive this CRV till the wheels fell off but now I am forced to drive with extreme caution every time I get behind the wheel for fear of not knowing when the steering will "Stick". Please help me get this repaired. From my understanding there is a faulty electric motor that controls the steering that for some reason does not operate properly.

This is an owner complaint filed with NHTSA (ODI #11756968). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11756968. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.