Verified government source

NHTSA complaint #11756978

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 JEEP GRAND CHEROKEE

Manufacturer

Chrysler (FCA US, LLC)

Components

UNKNOWN OR OTHER

Dates

Incident: 06/10/2026
Filed: 08/14/2026

Owner complaint summary

The Evaporator AC Core/Expansion valve was faulty, which is VERY common in these vehicles. The dealership fixed it (still has a noise so not 100% sure if it was fixed or if it's another faulty one). Leaking air conditioner refrigerant is hazardous to both human health and the environment. When these things leak it releases toxic chemicals into the air and atmosphere. The dealership confirmed the issue and fixed it which took 5 days to do and a TON of hours which cost me over $3000. I have complained to Jeep/Chrysler and they will do nothing. It should be a recall in these vehicles and the consumer should not have to pay for bad/faulty parts. My vehicle was inspected by two dealerships to get second opinions. I was told by the dealerships they are doing these repairs more than they would like to say. No warnings just a annoying sound when the AC was on and I would lose Freon constantly and my AC would go warm. I'm asking for something to be done. Thank you.

This is an owner complaint filed with NHTSA (ODI #11756978). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11756978. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.