NHTSA complaint #11756994

Owner complaint summary

Engine turns off while in drive or stopped at a red light/stop sign. It has happened 7-10 times withing the last couple of months, but 3-4 times within the last week. Out of the four times it happened, my family's safety was at risk, because the car was in drive, and could've caused us to get into an accident. During the other occasions, we were moving in reverse and stopped at a stop sign. Complaint was made with Acura of Bay Shore in Long Island, NY, at which time an update of computer engine was performed but issue wasn't fixed due to back-order part that needs to be replaced. Unfortunately, just yesterday (August 13, 2026) car turned off at light causing a road hazard to vehicles and my family stuck in a large intersection. Multiple engine lights turned on, but I was unable to turn the car on or move it. approximately 10 min later, I was able to turn the car on and move it to safe location. I spoke to Acura of Bay Shore, and it is a known issue but till this date, isn't fixed. Vehicle is a hazard and can cause serious bodily harm/or death. thank you