NHTSA complaint #11757530

Owner complaint summary

On XXX I was driving on [XXX] at about 70mph, when the rear drivers side window on a 2023 Toyota tacoma crew cab shattered suddenly. If someone had been sitting in the backseat when this occurred they could have been injured. The door panel itself was damaged from the tiny shards of glass. It was a dangerous situation as glass was most likely showering the vehicles behind me as this occurred. This vehicle only had 22,200 miles on it at the time and was a stock vehicle. No modifications were added. I had all the windows closed and the AC and recirculating air was on at 2 bars. It was about 8:30 at night when this happened. When I was able to get off the freeway and look at what happened, the glass was totally gone from the window. There was lots of glass on the door panel & well below that, a little behind the drivers seat on the floor close to the window and a little behind where the seat leaves a gap (when the seat is folded down), close to the window that blew out. There was no glass further into the vehicle, which if something had hit the window from outside, I would think the glass would have been further inside. I found more small glass pieces in the bed of my truck (6’ bed). This was a very scary situation and I didn’t do anything to cause it. A more high strung person might have reacted badly to this sudden boom and caused an accident at high speed on the highway. I have heard that similar things have happened to other drivers of certain models of toyota from 2020 - 2026. The vehicle is still under warranty and I took it to Toyota but they refused to repair it under the warranty. I am taking it to a repair shop tomorrow to get an estimate for my insurance. There was no warning prior to this occurring. It was a shock. A child in a rear seat in this situation could have sustained injury. The door panel had slices in it and the fabric is torn. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)