NHTSA complaint #11757585

Owner complaint summary

After dealer recall 21D inspection on 7/30/2026 I have experienced 2 electrical failures in the recall system, and/or systems associated with recall. The first incident on 7/31/2026 at approximately 9:00 PM my wife, 2 kids, and a neighbors kid were at a stop light for a 4 lane road when the Jeep unexpectedly made a popping sound and shut down. When I arrived I pushed the vehicle into a parking lot and attempted to restart. I was able to restart the vehicle but instantly started seeing multiple warnings including Service Power Steering (code associated with the recall), Throttle body warning, and Warning that the vehicle would shutdown for safety. After the vehicle shutdown the electrical system went crazy (gauge cluster lights flashing, windshield wipers turned off and on, relays clicking). I had the vehicle taken to my mechanic on 8/6/2026 where they determined that the AUX battery was bad (previously replaced in 05/2026) AND the main fuse array fuse N3 was blown. The mechanic replaced both components, tested the vehicle, and rechecked for any new error codes. On 8/11/2026 my wife and 2 kids attempted to leave soccer practice and the Jeep would not start. I brought them home and returned to the Jeep. As it was near closing time for most auto parts retailers I decided to start by having the main battery tested. When I opened the hood to remove the battery I noticed that the engine compartment seemed abnormally hot. I removed the battery and had it tested by AutoZone (failed-only 6 CCA). I purchased a new battery and when I installed I still noticed an abnormally high temperature in the engine compartment. After installing the new battery the Jeep started & instantly displayed a power steering warning. I shut the vehicle down and let it rest approximately 30min. When restarted a low voltage warning displayed immediately. I returned the next day to a dead Jeep. I returned the Jeep to the dealership that inspected for 21D. (Aux batt. bad & main fuse array blown AGAIN)