NHTSA complaint #11757855

Owner complaint summary

At approximately 30,000 miles on this Nissan Rogue 2024 the vehicle flashed a 'low power mode - engine malfunction' code. The vehicle was brought to the dealer and they were unable to reproduce or find the code in the vehicle on board computer's memory. The same happened 2 or 3 more time over the next few weeks. Each time the vehicle cleared the code after being turned off and back on a few hours later. Vehicle was brought into owner's personal body shop and after deep retrieval methods codes were still not found. Code reappeared again and vehicle was brought to Nissan Bayside dealer again on or about July 29. Dynamic road test was done and codes were reproduced and sheared metal from pistons were found in the oils and other areas of the vehicle. Vehicle had long block replaced and vehicle was retrieved by owner on 8/18. On 8/19, a few hours after receiving the vehicle the same warning low power - engine malfunction code appeared again. An image is attached here. Vehicle will be returning to official dealer today for a 3rd time. Apparently there are 2 major issues: major engine malfunction and degrading is occurring and second the on board computer is erasing and spoliating all evidence of these codes once the vehicle is shut down and started again.