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NHTSA complaint #11757913

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2022 HONDA ACCORD

Manufacturer

Honda (American Honda Motor Co.)

Components

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Dates

Incident: 09/20/2024
Filed: 08/19/2026

Owner complaint summary

This ongoing problem, not related to an accident or single incident. The center console screen will jump around / glitch / freeze without being touched. These “ghost touches” go in and out of apps, make calls, switch between audio sources , many other unprompted things. This issue renders the center console screen almost unusable and downright unsafe to use. This is now the second screen in the vehicle with this problem. Honda was aware a replacement may not fix the problem but did it anyway. They are claiming there will be a total fix by March of 2027.

This is an owner complaint filed with NHTSA (ODI #11757913). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11757913)Back to reports

Official record ID (ODI): 11757913. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.