NHTSA complaint #11758155

Owner complaint summary

Vehicle left me stranded in the middle of an intersection XXX due to high voltage battery failure. Vehicle was totally inoperable. This is the second time the battery has failed. First battery replacement was XXX. Also serviced XXX for battery issues. Vehicle had to be towed to the dealership, date unknown when battery will arrive for replacement. I'm now left with a vehicle that will have zero value for resale. I do not feel safe driving this vehicle and cannot consider driving the Jeep for a long distance. I tried to chat one of the agents associated with NHTSA named [XXX], she was very rude. I hope you can understand this situation is extremely upsetting. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)