NHTSA complaint #11758344

Owner complaint summary

Complaint Description: On XXX, my 2021 Nissan Rogue would not start due to a busted engine block, rendering the vehicle inoperable. The vehicle was serviced exclusively at Kraft Nissan in [XXX], from the time of purchase until approximately one year prior to the failure, following the manufacturer’s recommended maintenance schedule. I contacted Nissan regarding the engine bearing recall affecting 2021-2024 Rogue vehicles equipped with the VC-Turbo engine (Nissan recall numbers R25A8/A9 and R25B1/B2), which addresses bearing failures that can breach the engine block and increase the risk of engine fire. I was informed that my VIN is not included in this recall campaign, despite my vehicle being the same model year and equipped with the same engine type, and despite experiencing symptoms consistent with the defect described in the recall (engine block failure). My vehicle remains undrivable due to this engine failure. I am requesting that NHTSA investigate whether additional vehicles, including mine, should be included in this recall campaign based on the described defect and failure pattern. Date of Failure: XXX Dealer: Kraft Nissan, [XXX] Owner information: [XXX] Contact info: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)