Verified government source

NHTSA complaint #11759959

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 FORD F-150

Manufacturer

Ford Motor Company

Components

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

Dates

Incident: 02/06/2026
Filed: 08/27/2026

Owner complaint summary

After starting my 2020 Ford F150 for the last few months on the dash 2 warnings comes up, Front Camera Malfunction Service Required and Pre Collision Assist Not Available. These come on every time I start my truck. I did go to my local Ford dealer and told them these were coming on and they told me they never heard of that. I did have a mechanic do a scan on the truck and he came up with code 4300-49- AF which he said is an internal electronic failure. I have read that people have been having this same issue with their 2020 Ford F150s. I feel this is a safety issue that Ford should address. When system is not working it could lead to accidents which is why this would of been installed on vehicles. I have not had the issue fixed due to the fact the dealer told me they had never heard of this issue and would have to put it on a machine to see if they could even figure out the problem which could run into hundreds of dollars plus repairs and I am on a fixed income. Vehicle is available about any time to check this out.

This is an owner complaint filed with NHTSA (ODI #11759959). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11759959. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.