NHTSA complaint #11761316

Owner complaint summary

NHTSA SAFETY COMPLAINT SUMMARY Vehicle Identification: 2021 Honda CR-V Touring (1.5L Turbo) VIN: ⁠[XXX]⁠ Current Mileage: 91,259 miles Failed Component: High-Pressure Fuel Pump (HPFP) & Associated High-Pressure Fuel System Diagnostic Trouble Codes: ⁠P0087⁠ (Fuel Rail/System Pressure Too Low) Technician Diagnostic Findings & Symptoms: Vehicle experienced sudden loss of power, erratically low fuel pressure under load, hard starting, and multiple dash warning lights. Independent repair shop technician confirmed the High-Pressure Fuel Pump was internally failing and dropping fuel pressure under load. The failing pump caused low fuel pressure readings at the fuel rail, resulting in severe engine power loss while driving. Total Repair Estimate Amount: $3,222.65 HPFP Assembly Replacement: $1,453.78 Fuel Pressure Rail Replacement: $1,193.80 Spark Plugs Replacement: $318.00 Engine Oil/Filter Change: $69.65 Safety Hazard Narrative: The internal mechanical failure of the high-pressure fuel pump causes a sudden loss of engine power and hesitation during vehicle acceleration, posing a severe traffic hazard and risk of rear-end collision when merging onto highways. Furthermore, internal HPFP failures on Honda 1.5L direct-injection engines can result in fuel dilution into the engine crankcase, risking major engine damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)