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NHTSA complaint #11761624

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 LINCOLN NAVIGATOR

Manufacturer

Ford Motor Company

Components

SEATS

Dates

Incident: 08/31/2026
Filed: 09/02/2026

Owner complaint summary

The contact owns a 2019 Lincoln Navigator. The contact stated that while driving 20 MPH with his wife inside the vehicle, seated in the front passenger seat, there was an explosion like a gunshot coming from the front passenger seat. The restraint warning light illuminated after the explosion. There was a sulfur odor inside the vehicle after the explosion. The contact's wife sustained injuries to the left hip and lower spine, and was treated at the ER, where a CT scan, X-rays, and bloodwork were taken, pending a checkup of the spinal and nerve symptoms. The failure mileage was approximately 110,157.

1 injuries reported
This is an owner complaint filed with NHTSA (ODI #11761624). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11761624)Back to reports

Official record ID (ODI): 11761624. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.