NHTSA complaint #11761675

Owner complaint summary

The contact owns a 2019 Hyundai Tucson. The contact stated that while the vehicle was parked in the driveway and turned off, the vehicle rolled backwards and occasionally ended up in the street in front of the residence. The contact stated that while driving 55 MPH, the vehicle stalled in the middle of traffic and other vehicles to go around the vehicle. The vehicle was restarted and was pulled over to the side of the road and the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed and determined that the engine block needed to be replaced. The contact stated that there was ice built up underneath the tires, and an unknown ring was replaced. The vehicle was repaired, but the vehicle reversed inadvertently while parked and stalled while driving at various speeds, and the vehicle failed to accelerate as intended, and the vehicle was shaking abnormally on several occasions. The vehicle was taken to the same dealer but was not diagnosed; however, the contact was notified that the failure might be associated with the catalytic converter. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.