NHTSA complaint #11761818

Owner complaint summary

I own a 2024 Honda CR-V EX-L with approximately 59,628 miles. While driving the vehicle, multiple warning lights began flashing on the dashboard. At the same time, the vehicle became difficult to drive and did not feel as though it was operating normally. I was concerned for my safety because the problem occurred while the vehicle was being driven. The vehicle was taken to two different authorized Honda dealership for diagnosis. I was informed that the fuel injectors had failed and needed to be replaced. The dealership quoted approximately $2,500 for the repair and told me that the fuel-injector failure was considered normal “wear and tear.” I am concerned that fuel injectors would fail on a 2024 Honda CR-V with only approximately 59,628 miles. I am particularly concerned because the failure was accompanied by multiple dashboard warning lights and made the vehicle difficult to drive. I believe this issue should be investigated as a potential safety defect because a fuel-injector failure that affects the vehicle's drivability could create a dangerous situation while the vehicle is being operated. I have contacted American Honda Motor Co. regarding the issue and requested that Honda review the fuel-injector failure for applicable warranty, emissions-warranty, service campaign, or goodwill coverage.