NHTSA complaint #11761960

Owner complaint summary

My 2022 Nissan Rogue 1.5L VC-Turbo is experiencing repeated limp-mode/reduced-power events, severe hesitation, poor acceleration, rough/shaking idle, and recurring DTC U0652 after Nissan marked recall 25V-437 complete. The vehicle is available for inspection. Reduced-power symptoms were documented as early as Dec. 2024 and significantly worsened by Oct. 3, 2025 at approximately 100,400 miles, including loss of power at highway speed. I previously reported this condition to NHTSA under Complaint #11696068. The first Nissan dealer (Willis) used a borescope, claimed “sludge,” recommended engine replacement, refused to provide supporting photos/evidence, and did not remove the oil pan. Willis later provided me an oil sample, which I submitted for independent analysis. That analysis showed multiple bearing-associated wear metals without an abnormal viscosity condition explaining the findings, and confirmed the oil pan was had not been checked. A second Nissan dealer was contacted to performed Nissan’s recall screening/software procedure. No engine light could be on upon arrival. Because the intermittent condition did not occur during the brief test, Nissan marked the recall complete. The warning light is now illuminated again and the vehicle is again entering limp mode/reduced power. I contacted Nissan for assistance and was told they would not provide towing or further recall assistance because the recall is listed as complete. I am currently stranded with the same safety condition after Nissan declared the vehicle remedied. My complaint is failed recall remedy/recall effectiveness. Nissan’s screening process classified this vehicle as remedied, but the safety condition continues and appears progressive. Nissan is now using its own “recall complete” status to refuse further action despite recurring loss of power and independent evidence of internal engine wear.