afterwarranty
/
InsightsSubmit report

Verified government source

NHTSA complaint #11762207

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 AUDI Q5

Manufacturer

Volkswagen Group of America, Inc.

Components

STEERING,POWER TRAIN

Dates

Incident: 09/02/2026
Filed: 09/04/2026

Owner complaint summary

On September 2, 2026, I purchased a used 2020 Audi Q5 with disclosed Lemon Law Buyback title branding. Approximately two hours after taking delivery, the vehicle began exhibiting a pronounced vibration/judder in the drivetrain when turning the steering wheel at low speed, approximately 1-5 mph. Initially occurring only at full steering lock, the symptom has progressively worsened and now occurs during slighter turns as well, with increasing frequency. The vehicle operates normally in a straight line. This is consistent with Audi Technical Service Bulletin 2059057 (Quattro Ultra AWD vibration/binding in tight turns), applicable to 2018-2020 Audi Q5 vehicles. Given this vehicle's disclosed prior manufacturer buyback history, this may represent a recurring, unresolved drivetrain defect.

This is an owner complaint filed with NHTSA (ODI #11762207). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11762207)Back to reports

Official record ID (ODI): 11762207. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.