NHTSA complaint #11762368

Owner complaint summary

The Chapman Dodge service department has diagnosed the vehicle with an active, leaking fuel pump assembly and provided a repair estimate of $1,600.00. Stellantis Corporate has offered a "goodwill" gesture of only $200.00, leaving me with a $1,400.00 out-of-pocket bill. I have formally rejected this baseline offer.An active fuel leak on a 485-horsepower performance vehicle is an immediate, catastrophic fire hazard. A fuel pump module is a lifetime structural component—not a wear-and-tear item—and a complete material failure at 41,000 miles is an egregious manufacturing defect. Furthermore, because this vehicle is well under the 5-year/60,000-mile mark, it should be heavily considered under powertrain safety accommodations.Because an active fuel leak represents a severe risk to life and property, I cannot and will not safely drive this vehicle off their lot until it is repaired. Dodge Corporate and Chapman Dodge should not refuse to close the remaining $1,400.00 balance via manufacturer or dealership goodwill funds,