NHTSA complaint #11762407

Owner complaint summary

I am writing to formally report a serious, recurring safety hazard involving the infotainment unit in my Honda Accord Sport. While driving, the infotainment screen unexpectedly resets, shuts down, switches audio channels/radio stations, and drops live navigation/maps. These spontaneous failures cause sudden, unpredictable driver distraction and eliminate essential turn-by-turn navigation during active trips. Because this defect compromises my ability to keep my full attention on the road, it poses a direct safety hazard. I have recorded video evidence documenting these sudden reboots and malfunctions while the vehicle is in operation. Video like is below. [XXX] This has been happening for a few years but I have never been able to get it on video until now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)