Verified government source

NHTSA complaint #11762506

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 FORD F-150

Manufacturer

Ford Motor Company

Components

SUSPENSION

Dates

Incident: 09/05/2026
Filed: 09/07/2026

Owner complaint summary

2020 Ford F-150 Raptor supercab with 47,500 miles. Front right coil spring broke into several pieces while sitting in the driveway. Rust on one half of the piece that fell on the driveway indicates rust coating failed and caused the initial break in the coil spring. The way the coil spring broke and the vehicle lost ride height could have killed me if I were underneath changing the oil. If it had broke while driving, it would have caused an accident from loss of control endangering vehicle passengers and others on the road.I will keep all parts and have available for inspection. In hindsight, the only sign this was a problem was noise while driving over speed bumps and it was inspected by several different shops (Ford, VA inspection, two auto body shops) over the last year while it presented the noise. The truck has not been inspected since the coil spring broke.

This is an owner complaint filed with NHTSA (ODI #11762506). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11762506. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.