Verified government source

NHTSA complaint #11762644

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 HONDA CR-V

Manufacturer

Honda (American Honda Motor Co.)

Components

ENGINE

Dates

Incident: 09/07/2026
Filed: 09/07/2026

Owner complaint summary

My car is experiencing a failure of the shutter grill motor. It’s a motor that opens and closes the shutters to let air through a cooling radiator. The car is not getting hot. The shutters are fully open. I assume this is an energy efficiency mechanism. However: Since the motor is not working, and the shutters cannot adjust properly, the car is derating my power. THIS IS DANGEROUS. I cannot climb mountains on the interstate at proper speeds. I have also almost had a few wrecks trying to pull into traffic due to loss of power, thus acceleration. The computer is choosing to derate my power and acceleration, but it isn’t necessary. I would like to fix the issue, but it is expensive and I don’t have the money. Why would Honda punish me with dangerous conditions for my inability to pay for a fix on an energy efficiency issue!?!?

Official record ID (ODI): 11762644. This page is the human-readable source link used across afterwarranty. The JSON record button above proxies NHTSA's public API so verification works in every browser.