NHTSA complaint #11763466

Owner complaint summary

The contact owns a 2022 Honda Accord. The contact stated that while driving 65 MPH, the infotainment screen unexpectedly started scrolling randomly. Additionally, there was a beeping sound during the failure. The failure was a recurring failure. The dealer was contacted and diagnosed the vehicle with an electrical failure. The contact stated that the manufacturer had not authorized the dealer to do the repair, even though the vehicle was under warranty. The manufacturer was contacted by phone and was made aware of the failure and stated there was no remedy available. The failure mileage was approximately 59,000.