NHTSA complaint #11763893

Owner complaint summary

The car engine is losing oil without any leaks being found. I got my oil changed and was told to have it done every 3k miles. Within a month of that oil change, my engine ran hot. I had all of my components checked. Radiator and coolant was fine but they found that my engine was 2 qrts short of what should be in there. I told them that the oil was just changed not even a month ago and that had to be false unless they weren't fully giving me the quarts that I paid for. They stated that this particular engine burns oil for unknown reasons as no cracks or leaks are ever found and to alleviate the issue, I would need to come in and pay for addtl qrts to be added. This is crazy and costly to owners! Kia knew that their engine doesn't perform as it should and can give way to cars overheating and potentially causing an engine fire. This should be a recall to replace the engines so that they perform as they should. This was deceitful practices that Kia set in play.