NHTSA complaint #11763994

Owner complaint summary

The lock/unlocking of the car doors no longer functions. When pressing unlock on the key or door, the doors do not unlock. When pressing lock on the key or door, the doors do not lock. The only way into the vehicle is using the physical key to unlock the door. The bigger issue is when driving, the door is not locked when the car is in motion, and the door can be opened if a child or person slightly pulls the handle. The components have not been inspected and there have been no warning lights.