NHTSA complaint #11764437

Owner complaint summary

While driving my 2023 Honda CR-V Hybrid at approximately 40-45 mph, the vehicle began hesitating and not accelerating smoothly. A Check Engine/Emissions System warning also appeared. The vehicle had approximately 31,873 miles. I took the vehicle to an authorized Honda dealership for diagnosis. The dealer recommended replacement of all fuel injectors and the spark plugs. The vehicle has not yet been repaired and the components remain available for inspection. I am concerned about the safety risk because the hesitation/loss of smooth power occurs while the vehicle is being driven and could affect the ability to accelerate normally in traffic. Honda has issued Service Bulletin 25-044 applicable to 2023-2024 CR-V Hybrid vehicles concerning leaking fuel injectors that can cause an excessively rich air/fuel mixture, foul spark plugs, illuminate the malfunction indicator lamp, and cause drivability problems. The repair procedure can include replacement of the fuel injectors and affected spark plugs. My vehicle has very low mileage for this type of fuel-system failure. I am reporting this incident so NHTSA can evaluate whether similar fuel injector failures and resulting drivability problems in 2023-2024 Honda CR-V Hybrid vehicles represent a broader safety defect.