Verified government source

NHTSA complaint #11764656

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2024 HYUNDAI TUCSON

Manufacturer

Hyundai Motor America

Components

SERVICE BRAKES

Dates

Incident: 07/01/2026
Filed: 09/16/2026

Owner complaint summary

Vehicle Information: 2024 Hyundai TucsonComponent: Service Brakes, Hydraulic: Foundation Components: Disc: RotorComplaint Text:I am writing to report a severe, premature manufacturing defect regarding the braking system on my 2024 Hyundai Tucson. At approximately [Insert Your Mileage, e.g., 12,000] miles, the vehicle began experiencing violent shaking and vibration in the steering wheel and brake pedal when applying the brakes.Upon inspection, it was determined that all four factory brake rotors had warped. Shaking of this magnitude during braking compromises vehicle control and poses a distinct safety hazard, especially during high-speed or emergency braking maneuvers.Hyundai is fully aware of this defect. They previously issued Technical Service Bulletin TSB 23-BR-004H detailing an identical "brake judder" engineering flaw for 2022–2023 models. Despite the 2024 model utilizing the exact same braking architecture, Hyundai has not extended the TSB coverage to the 2024 model year. As a result, the dealership classified this premature failure as normal "wear and tear" and forced me to pay out of pocket for resurfacing all four rotors.A vehicle should not suffer total, four-wheel rotor warping at this low mileage. This is a systemic material defect that Hyundai is actively forcing consumers to pay for. I am requesting a formal safety investigation.

This is an owner complaint filed with NHTSA (ODI #11764656). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11764656. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.