Verified government source

NHTSA complaint #11764835

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 DODGE DURANGO

Manufacturer

Chrysler (FCA US, LLC)

Components

EXTERIOR LIGHTING

Dates

Incident: 02/17/2026
Filed: 09/16/2026

Owner complaint summary

Purchased in XXX from Tri Star Motors in [XXX] with approximately 18,000 miles on it. In XXX, I noticed some flickering on the passenger side racetrack light and water entrapment after a somewhat heavy snowfall. After some research, I removed the drain bolt and drained the water out. I left the drain bolt off so that water would not get trapped in it again. I have kept an eye on it to make sure the condensation dried up and keep monitoring for any issues with brake lights. So far, it has not affected my brake lights, rear view camera or back up lights. For the most part, it is just dimmed in that passenger lower side of the racetrack light itself and still flickers some. I do worry about the integrity of the wiring now and if any issues will arise. Especially the integrity of my brake lights. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is an owner complaint filed with NHTSA (ODI #11764835). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11764835. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.