NHTSA complaint #11765574

Owner complaint summary

I own a 2023 Honda Pilot equipped with second-row captain’s chairs that experiences intermittent false seat belt warnings. The right-side second-row seat triggers the audible chime and red/gray “unbuckled” icon on the driver information display even when the seat belt is fully and securely latched; the warning is frequently activated by normal passenger weight shifting or movement. The same false unbuckled warnings also occur in the third-row seats. These symptoms match the conditions described in Honda Service Bulletin A26-027 and fall within the scope of NHTSA Preliminary Evaluation PE25017 concerning inaccurate rear passenger seat belt warning status (both false positives and false negatives) on 2023–2024 Honda Pilots. The repeated false alerts create driver distraction and risk of alert fatigue, which could lead occupants (including children) to be unrestrained without the driver realizing it. I request that this complaint be associated with PE25017 and that the investigation continue toward a potential recall or expanded remedy.