NHTSA complaint #11766082

Owner complaint summary

The hood on my 2022 Mitsubishi Outlander has visibly fluttered, shaken and bounced while driving since I purchased the vehicle used on March 15, 2024, with approximately 80,000 miles. This has been an ongoing condition throughout my ownership, not a single isolated incident. The movement is especially noticeable at highway speeds and can be clearly seen from inside the vehicle while driving. I am concerned that the amount of hood movement could present a safety risk while the vehicle is being operated. I contacted a Mitsubishi dealership regarding the hood flutter and was told they were not aware of this issue. The condition has not been repaired or corrected. Mitsubishi has issued multiple technical service bulletins addressing hood flutter on the 2022 Outlander. Mitsubishi technical information describes hood flutter and bouncing while driving and includes repair procedures intended to address the condition. More recent Mitsubishi technical information also addresses insufficient hood reinforcement on certain 2022 Outlanders and the use of a reinforced hood. There have been no warning lights associated with the condition and no crash, fire or injury. The vehicle is available for inspection. I have video documentation clearly showing the hood visibly fluttering and bouncing while the vehicle is being driven.