Verified government source

NHTSA complaint #11766091

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 FORD F-150

Manufacturer

Ford Motor Company

Components

POWER TRAIN

Dates

Incident: 08/10/2026
Filed: 09/22/2026

Owner complaint summary

The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds, there was a delay in the transmission shifting, and the vehicle hesitated while accelerating with the accelerator pedal depressed, and the vehicle jolted. The engine revved to 7,000-8,000 RPM. The vehicle was taken to an independent mechanic, who determined that the transmission needed to be rebuilt or replaced. The contact associated the failure with Technical Service Bulletin: 25-2301 (Harsh/Delayed Engagement and/or Harsh/Delayed Shift) and Technical Service Bulletin 25-2475(Harsh/Delayed Engagement and/or Harsh/Delayed Shift). The failure mileage was approximately 88,000.

This is an owner complaint filed with NHTSA (ODI #11766091). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11766091. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.