Verified government source

NHTSA complaint #11766299

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 FORD F-150

Manufacturer

Ford Motor Company

Components

POWER TRAIN,ENGINE

Dates

Incident: 08/01/2023
Filed: 09/23/2026

Owner complaint summary

The contact owns a 2019 Ford F-150. The contact stated that the vehicle was difficult to shift into gear. The transmission was a hard shifting and vibrating. While driving 35-45 MPH, the transmission unexpectedly downshifted. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where the transmission was flushed and fluids were replaced. After 3 days, the failure reoccurred. The Ford customer service was contacted. The dealer informed the contact that there were no recalls associated with the VIN. The failure mileage was approximately 151,000.

This is an owner complaint filed with NHTSA (ODI #11766299). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11766299. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.