NHTSA complaint #11766319

Owner complaint summary

My 2019 Jeep Wrangler has experienced a failure of the Blind Spot Monitoring system. The vehicle repeatedly displays a “Blind Spot Alert Temporarily Unavailable” warning, causing the blind spot detection system to become unavailable while driving. The vehicle was inspected and diagnosed by an authorized Jeep dealership. Diagnostic trouble codes were present, and I was advised that Stellantis has issued a service bulletin addressing this condition and that the diagnostic codes indicate replacement of the mirror glass/components associated with the blind spot monitoring system. This concerns me because the system is an important safety feature designed to alert the driver to vehicles located in areas that may not be visible in the mirrors. When the system fails, those warnings are unavailable. Despite this being a documented issue addressed by a manufacturer service bulletin, I was informed that there is currently no recall and that the necessary mirror replacement is not covered under my extended warranty. I am filing this complaint because I believe a recurring failure involving a vehicle safety system should be documented and investigated to determine whether other Jeep Wrangler owners are experiencing the same problem and whether further manufacturer action is warranted.