Verified government source

NHTSA complaint #11766470

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 HYUNDAI SANTA FE

Manufacturer

Hyundai Motor America

Components

VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Dates

Incident: 09/14/2026
Filed: 09/23/2026

Owner complaint summary

While traveling on [XXX] from [XXX] to [XXX] XXX, I initiated the adaptive cruise control. While engaged, with no other vehicles or other impediments on the roadway in front of me, the emergency braking system engaged and attempted to stop the vehicle. The first time this happened, I pressed the accelerator which disengaged the braking action. Later I reengaged the cruise control and after a few minutes, with no traffic near the vehicle, the same action happened again. I disengaged the adaptive cruise control and drove the vehicle manually with no further problems. I have scheduled an examination of the vehicle with a Hyundai dealer but have read of 25-30 similar issues with no resolution by Hyundai. This is a safety issue that will eventually cause an accident and needs to be resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is an owner complaint filed with NHTSA (ODI #11766470). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11766470. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.