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NHTSA complaint #11766537

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 FORD F-150

Manufacturer

Ford Motor Company

Components

POWER TRAIN

Dates

Incident: 09/20/2026
Filed: 09/23/2026

Owner complaint summary

The truck has 55,000 miles on it. The truck shifted very harshly when slowing down creating a traction hazard. The harsh shifting cannot be mitigated by adjusting how it is driven. After a few days a wrench symbol appeared on the dash screen while driving on the interstate, I immediately drove the truck to the Ford dealership after the wrench symbol appeared. Code P07F7 was recovered. I was told that the torque converter is bad and the CDF hub is failing. I was told that the transmission will have to be replaced or rebuilt. The Ford dealerships own transmission specialist showed me how the faulty design is the cause for the break and showed me the new design Ford uses for the replacement parts.

This is an owner complaint filed with NHTSA (ODI #11766537). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11766537)Back to reports

Official record ID (ODI): 11766537. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.