NHTSA complaint #11766702

Owner complaint summary

I bought my 2023 Hyundai Santa Fe at Auto Fair Hyundai in [XXX] in XXX new. This is my third Hyundai from this location over the years. I have always serviced it there ever since I bought it. ( oil changes, tire rotation etc.) Back in XXX while driving home from [XXX] to [XXX] on [XXX] I hit the brakes in the left hand lane, in traffic and my vehicle shut off and wouldn’t restart. Very scary luckily a young man helped push my car off the highway. I sat 5 minutes or so and it restarted. I was told to disable the start/ stop feature which I did. On XXX I went back to auto fair in [XXX] with my issue. I was told I needed a new battery there was corrosion $408. I had them clean the corrosion $95 and I’d bring the vehicle to my mechanic friend where my battery was tested and it was good. I was told to disable the start/stop feature. I went out XXX and forgot to disable the feature and I stalled at 4 way intersection. Stuck there people beeping, traffic backing up and drivers passing by running red lights very frustrated. Yesterday I called Auto Fair service department (on a recorded line) asking if this is an ongoing issue with this make/model. Is there a recall? I was told they haven’t heard about this issue at all and she said good luck. I have 5 year warranty and there is only 24,000 miles on my vehicle. I found a forum online with many others with Hyundais having this issue. This is an accident waiting to happen I’m also reporting it to Hyundai Corporate and Highway safety commission. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)