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NHTSA complaint #11766709

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 FORD F-150

Manufacturer

Ford Motor Company

Components

POWER TRAIN

Dates

Incident: 09/01/2026
Filed: 09/24/2026

Owner complaint summary

The contact owns a 2020 Ford F-150. The contact stated that while driving 30 MPH, the transmission jerked while shifting gear. The failure was a recurring failure. The dealer was contacted and the vehicle was diagnosed with CDF drum failure. The contact was informed that the transmission needed to be replaced. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 40,500.

This is an owner complaint filed with NHTSA (ODI #11766709). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11766709)Back to reports

Official record ID (ODI): 11766709. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.