NHTSA complaint #11767082

Owner complaint summary

On September 22, 2026, my 2019 Tesla Model 3 was involved in a very low-speed front collision. The Tesla Vehicle Data Report records the front collision event at approximately 23:21:26.933 and shows vehicle speed of approximately 2–3 mph at the time of the recorded collision. Despite the extremely low recorded vehicle speed, the vehicle’s airbags deployed. The airbag deployment caused an eyebrow/facial laceration that required six stitches and medical treatment. The Tesla vehicle data also shows an accelerator pedal position of approximately 70–75% around the collision event, while brake pressure was essentially zero at the recorded collision timestamp. Significant braking appears in the data after the collision event. I am concerned that the restraint system may have deployed the airbags during an unusually low-speed collision. I am requesting that NHTSA review whether the airbag/restraint system in this vehicle may have a safety defect or an inappropriate deployment threshold. I have retained the Tesla Vehicle Data Report, photographs of the vehicle and injury, and medical documentation. I am also requesting that Tesla preserve the vehicle’s crash data and all deployed airbag/restraint components for investigation.