Verified government source

NHTSA complaint #11767123

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2023 HONDA PILOT

Manufacturer

Honda (American Honda Motor Co.)

Components

SEAT BELTS

Dates

Incident: 08/08/2024
Filed: 09/26/2026

Owner complaint summary

2nd row passenger occupancy sensor failure. Honda Sercice Bulletin 23-018 describes the issue. It does not register passenger is seating in the seat, when seat belt connected it confuses system and throws lights and alarms intermittently. This effects the SRS as is a distraction to the driver and could potentially confuse SRS into malfunctioning in an accident.

This is an owner complaint filed with NHTSA (ODI #11767123). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11767123. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.