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NHTSA complaint #11767601

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 FORD F-150

Manufacturer

Ford Motor Company

Components

POWER TRAIN

Dates

Incident: 02/15/2021
Filed: 09/28/2026

Owner complaint summary

Transmission shifting very harshly. Especially in gears 3-4-5. Transmission will stop with no control, then abruptly slam into gear. 80,000 miles. Issues since new. Dealership says vehicle needs new transmission. Will factory assist at $3,700, my share $5,600. Ford has history with this transmission. Why didn’t they replace when in warranty?

This is an owner complaint filed with NHTSA (ODI #11767601). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.
NHTSA datasets & APIsAll complaints for this vehicleRaw NHTSA JSON (ODI #11767601)Back to reports

Official record ID (ODI): 11767601. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.