NHTSA complaint #11768296

Owner complaint summary

The contact owns a 2019 Ford F-150. The contact stated that while reversing at 3 MPH out of the driveway, the vehicle suddenly stopped and lowered to the ground. The contact exited the vehicle and became aware that the front driver’s side control arm had fractured and the subframe and the whole front end of the vehicle were on the ground. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The contact stated that an independent mechanic arrived at the residence and confirmed that the control arm support had separated from the subframe and the wheel was tipping over and rubbing against the inside of the fender well. The failure mileage was 62,000.