Verified government source

NHTSA complaint #11768499

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2020 FORD F-150

Manufacturer

Ford Motor Company

Components

STEERING

Dates

Incident: 09/21/2026
Filed: 10/02/2026

Owner complaint summary

My [XXX] son was at a stop light and when the light turned green he started to turn left. As he was turning left, the steering wheel started to pull left to the point that he couldn't steer it back, almost as if it was stuck and kept pulling left. He fought with it and tried to press the break. This caused him to hit the center median of the street ([XXX]) and the truck flipped and landed on driver side. My son took off his seatbelt and climbed out of passenger window. Another person that helped him told him that they saw him struggle with the steering wheel. However, since my son is [XXX], he didn't know to gather witness information. A police report was completed and I'm waiting to receive it. However, he was not cited as he was not speeding and had only simply turned left at the signal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Crash reported1 injuries reported
This is an owner complaint filed with NHTSA (ODI #11768499). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11768499. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.