Verified government source

NHTSA complaint #11768544

This page summarizes an official U.S. National Highway Traffic Safety Administration owner complaint. Use the verification links below to confirm the record directly with NHTSA.

Vehicle

2019 FORD F-150

Manufacturer

Ford Motor Company

Components

STEERING,PARKING BRAKE,ELECTRICAL SYSTEM

Dates

Incident: 09/22/2026
Filed: 10/02/2026

Owner complaint summary

The contact owns a 2019 Ford F-150. The contact stated that after hauling a travel trailer and unhooking the vehicle, the parking brake and other lights started flashing and the instrument panel illuminated. The 911 assist was disabled. A part of the power steering was inoperable. The floorboard was saturated with water, which damaged the wiring harness. The driver was unaware because of the rubber floor mats. A mechanic suggested that the contact disconnect the battery. The parking brake failed to release. The contact associated the failure with TSB: 20-2170. The vehicle was taken to the local dealer. The manufacturer was contacted and opened a case. The failure mileage was 92,004.

This is an owner complaint filed with NHTSA (ODI #11768544). It is not automatically an official recall, investigation outcome, or manufacturer admission unless the complaint text itself describes one.

Official record ID (ODI): 11768544. This page is the human-readable source link used across afterwarranty. The raw JSON link proxies NHTSA's public API for machine verification; prefer this page when reading the complaint.