NHTSA complaint #11768554

Owner complaint summary

I would like to report a safety concern with my 2022 Jeep Wrangler 4xe that began after Recall 68C was performed in January 2026. Prior to this recall, my Jeep did not exhibit the behavior I am now experiencing. Since the recall was completed, the vehicle has repeatedly showed unpredictable transitions between the electric motor and gasoline engine, delayed acceleration, loss of expected power, and unusually high engine RPM immediately upon the gasoline engine starting. When driving in electric mode the gasoline engine will sometimes start unexpectedly without what appears to be any normal engine warm-up period. When this happens, the Jeep does not accelerate normally. There is a noticeable lag and loss of expected acceleration. Because I am concerned about both engine damage and the safety implications of the delayed acceleration, I have essentially stopped using Electric mode. Unfortunately, I have discovered that the problem can also occur while driving in Hybrid mode. When the battery charge is below approximately 50%, the gasoline engine may start unexpectedly. When this occurs, the vehicle can repeatedly switch between gasoline and electric propulsion several times within approximately one minute. The result is a jumpy, inconsistent driving experience along with hesitation and delayed acceleration. I have experienced situations where I press the accelerator, there is a noticeable delay before the vehicle accelerates. In an emergency situation such as attempting to avoid another vehicle or accelerate out of a dangerous situation that delay could contribute to a collision.The vehicle also does not perform the way it did before Recall 68C was completed. It has less responsive power, the gasoline engine operates more frequently, and the engine can be started immediately, without warmup. This is particularly frustrating because I owned and drove this vehicle before the recall and know how the 4xe powertrain previously behaved. I attached photos in electric mode.