NHTSA complaint #11769359

Owner complaint summary

SAFETY VEHICLE COMPLAINT / DEFECT REPORT Vehicle: 2019 Chevrolet Equinox Complaint Type: Brake Failure / Loss of Braking Ability / Vehicle Malfunction Incident Date: XXX Location: [XXX] Request: Safety defect investigation Description of Incident On XXX, while my 2019 Chevrolet Equinox was being operated in the [XXX] area after exiting the highway, the vehicle experienced a serious and potentially life-threatening malfunction. As the vehicle approached a situation requiring the driver to stop, the brake pedal was pressed, but the vehicle did not stop as expected. The brake pedal went completely to the floor, and there was little to no braking response from the vehicle. At the same time, the vehicle experienced additional significant mechanical/electrical problems. The vehicle would not properly shift into gear, and the vehicle began flickering/shaking and malfunctioning. The combination of loss of braking ability and the inability to properly shift the vehicle created an extremely dangerous situation. A failure of the braking system while the vehicle is being operated on or near a highway presents a serious risk of a crash, injury, or death. The vehicle was subsequently inspected by a mechanic. I was informed that the issue was possibly related to the fuel pump, although the cause of the brake failure and the other vehicle malfunctions has not been definitively established. I am requesting that this incident be formally documented and investigated as a potential safety defect involving the 2019 Chevrolet Equinox. My primary concern is that the vehicle experienced a complete or near-complete loss of braking ability, with the brake pedal going to the floor and the vehicle failing to stop normally. The simultaneous inability to shift gears and additional vehicle malfunction makes this particularly concerning. I believe this issue warrants investigation to determine whether there is a recurring defect . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)