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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 665.13543N412

Category

Kitchen Appliance

Report number

20110510-F4A4E-2147479305

Ownership age

About 122 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20110510-F4A4E-2147479305. Matched catalog product: Kenmore 665.13543N412. Source model text: 665.9502210. Incident: While fixing dinner today 5/10/11, I was using my Kenmore Self-Cleaning Electric Range model #665.9502210, Ser#RL1110117. I used the oven, set at 350. After 10 minutes I noted the food was burning, removed it, and turned the oven off. I prepared other items, we had dinner, then prepared to leave for soccer practice. My 9 yr old daughter brushed against the front door of the range and told me it was hot. The entire stove was blister hot to the touch and the top broiler element inside the oven was glowing red. The oven was off and had been for an hour. I wrapped wet towels around the oven door handle and pulled the device away from the wall. The sides and back of the range were also blister hot. I unplugged the power and the oven took nearly 3 hours to cool down. I tried to plug it back in and with the oven still off, the elements was glowing red hot again in under 5 minutes. I unplugged the device. Had not my daughter been burned, I have no doubt that we would have experienced a house fire had we gone on to soccer practice.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20110510-F4A4E-2147479305. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.