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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Amana AER5830VA

Category

Kitchen Appliance

Report number

20110520-627DE-2147478979

Ownership age

About 19 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20110520-627DE-2147478979. Matched catalog product: Amana AER5830VA. Source model text: AER5830VAB0. Incident: We bought an Amana range in 10/2009. Model number AER5830VAB0. Serial number RY3816920. We heard an electrical popping sound coming from behind the knob of a burner. When we had a service person come out today, he said that he has seen this problem before with this type of range and that if he replaced it he would be replacing it with the same part. He said that 2 of our 4 burners have shorted out and that another one looks like it will in the future. To use the burners as they are is a fire hazard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20110520-627DE-2147478979. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.