afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Mr. Coffee 14-Cup Programmable Coffee Maker BVMC-PC14BL2

Category

Kitchen Appliance

Report number

20110609-824D2-2147478364

Ownership age

About 20 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20110609-824D2-2147478364. Matched catalog product: Mr. Coffee 14-Cup Programmable Coffee Maker BVMC-PC14BL2. Source model text: DRX5. Incident: I have a Mr. Coffee electric 4-cup Coffeemaker (model DRX5) which was purchased in November 2009. I have used it alost daily since. It has developed a dangerous problem. The plastic cover over the coffee basket and water well does not seal to prevent steam from escaping around this cover. The steam generated in the brewing process appears to expand the plastic cover and causes it to pop open to release superheated steam. The steam has burned the face and hands of the user.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20110609-824D2-2147478364. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.